Warranty
3 years. 36,000 miles. Nationwide.
Every qualifying repair leaves our shop covered. If something goes wrong while you're 900 miles from home, the coverage travels with you.
What's covered
- Parts we supply and install
- Labor performed by our technicians
- Engine and transmission repairs and rebuilds
- Brake, suspension, and steering components
- Electrical repairs and replacement units
- Nationwide service at participating NAPA AutoCare centers
What isn't covered
- — Customer-supplied parts
- — Normal wear items (wiper blades, filters, brake pad wear from towing)
- — Damage from abuse, racing, collision, or neglect
- — Repairs declined during a prior inspection
- — Consequential damage such as lost time or rental costs
- — Vehicles used in commercial towing or off-road competition
Filing a claim
- 1. Call us first. Reach the shop at (616) 450-3744 before authorizing any work elsewhere.
- 2. Have your invoice ready. Your original repair order number, vehicle mileage, and a description of the issue.
- 3. Local or nationwide. If you're near Hartsville, bring it in and we'll handle it. On the road, we'll direct you to the nearest participating shop and coordinate the claim.
- 4. No cost to you. Approved claims are covered for parts and labor with no deductible.
Coverage terms are printed on your invoice and control in the event of any conflict with this page. Some repairs carry a shorter manufacturer-limited term, which we'll tell you about before the work is authorized.
Questions about your coverage? Contact us →Ready to get your vehicle back to factory spec?
Book online in under a minute, or call the shop and talk to a real technician.